{"id":1796,"date":"2024-09-30T15:26:10","date_gmt":"2024-09-30T12:26:10","guid":{"rendered":"https:\/\/torkspor.com\/?p=1796"},"modified":"2024-09-30T15:26:25","modified_gmt":"2024-09-30T12:26:25","slug":"chery-turkiye-satis-sonrasi-hizmetlerde-dunya-siralamasinda-zirvede","status":"publish","type":"post","link":"https:\/\/torkspor.com\/?p=1796","title":{"rendered":"Chery T\u00fcrkiye, Sat\u0131\u015f Sonras\u0131 Hizmetlerde D\u00fcnya S\u0131ralamas\u0131nda Zirvede!"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Chery T\u00fcrkiye, Sat\u0131\u015f Sonras\u0131ndaki \u00dcst\u00fcn Ba\u015far\u0131lar\u0131yla<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lider Konuma Y\u00fckseldi!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sat\u0131\u015f ve sat\u0131\u015f sonras\u0131 hizmet alanlar\u0131nda T\u00fcrkiye\u2019nin 7 b\u00f6lgesinde toplam 50 yetkili<br>sat\u0131c\u0131 ile kullan\u0131c\u0131lara \u00fcst d\u00fczey standartlar sunan Chery T\u00fcrkiye, a\u011fustos ay\u0131nda t\u00fcm<br>d\u00fcnyadaki Chery gruplar\u0131 aras\u0131nda sat\u0131\u015f sonras\u0131 hizmetlerde birinci s\u0131rada yer almay\u0131<br>ba\u015fard\u0131. Be\u015f temel s\u00fctuna dayanan bu de\u011ferlendirmede; yedek par\u00e7a temini, kullan\u0131c\u0131<br>taleplerinin ele al\u0131nmas\u0131, teknik kalite, e\u011fitim ve servis y\u00f6netimine g\u00f6re gruplar<br>de\u011ferlendiriliyor. Bu noktada Chery T\u00fcrkiye, h\u0131zl\u0131 ve verimli \u015fekilde par\u00e7a tedariki<br>sa\u011fl\u0131yor, \u015feffaf bir \u015fekilde m\u00fc\u015fteri taleplerini ele al\u0131yor, profesyonel ve e\u011fitimli teknik<br>ekibin hassasiyetle onar\u0131mlar yapmas\u0131n\u0131 sa\u011flayarak koordinasyonlu bir \u015fekilde hizmet<br>y\u00f6netimi ger\u00e7ekle\u015ftiriyor. Ayr\u0131ca Chery, kullan\u0131c\u0131lar\u0131na 7-24 yol yard\u0131m hizmeti, lastik<br>de\u011fi\u015fimi, kilit a\u00e7ma hizmeti gibi herhangi bir acil durumda zaman\u0131nda yard\u0131m<br>sa\u011fl\u0131yor. Bu hizmetler sadece m\u00fc\u015fteri deneyimini geli\u015ftirmekle kalm\u0131yor, ayn\u0131<br>zamanda Chery&#8217;nin T\u00fcrkiye pazar\u0131nda ileri seviyede g\u00fcven ve bilinirlik kazanmas\u0131na<br>da yard\u0131mc\u0131 oluyor.<br>2023 y\u0131l\u0131n\u0131n mart ay\u0131nda T\u00fcrkiye pazar\u0131na giri\u015f yapan ve bug\u00fcn 7 b\u00f6lgedeki 50 yetkili sat\u0131\u015f<br>noktas\u0131nda faaliyet g\u00f6steren Chery T\u00fcrkiye, sat\u0131\u015f sonras\u0131 hizmetler alan\u0131nda sundu\u011fu \u00fcst<br>d\u00fczey standartlar ile A\u011fustos 2024\u2019te d\u00fcnyadaki Chery gruplar\u0131 s\u0131ralamas\u0131nda zirveye<br>\u00e7\u0131kmay\u0131 ba\u015fard\u0131. Chery T\u00fcrkiye\u2019nin sat\u0131\u015f sonras\u0131 hizmetler alan\u0131ndaki bu ba\u015far\u0131s\u0131; yedek<br>par\u00e7a temini, taleplerin ele al\u0131nmas\u0131, teknik kalite, e\u011fitim ve servis y\u00f6netimi olmak \u00fczere<br>be\u015f temel s\u00fctuna dayan\u0131yor.<br>Sat\u0131\u015f sonras\u0131ndaki t\u00fcm s\u00fcre\u00e7ler titizlikle ele al\u0131n\u0131yor!<br>Chery T\u00fcrkiye, \u00f6ncelikle yedek par\u00e7a tedariki a\u00e7\u0131s\u0131ndan kullan\u0131c\u0131lar\u0131n par\u00e7a s\u0131k\u0131nt\u0131s\u0131ndan<br>kaynakl\u0131 olas\u0131 bekleme s\u00fcresini \u00f6nlemek ad\u0131na h\u0131zl\u0131 ve verimli par\u00e7a tedariki sa\u011fl\u0131yor. \u0130kinci<br>olarak, verimli ve \u015feffaf talep i\u015fleme s\u00fcreci ile m\u00fc\u015fterilerin taleplerini h\u0131zl\u0131 bir \u015fekilde ele<br>al\u0131yor. Bu da m\u00fc\u015fteri memnuniyetini b\u00fcy\u00fck \u00f6l\u00e7\u00fcde art\u0131r\u0131yor. \u00d6te yandan Chery\u2019nin teknik<br>kalitesi, onar\u0131mlar\u0131n hassasiyetine ve teknik deste\u011fin profesyonelli\u011fine yans\u0131yor. Ayr\u0131ca<br>Chery, hassasiyetli kalite kontrol sistemi sayesinde her bir onar\u0131m\u0131n en y\u00fcksek standartlar\u0131<br>kar\u015f\u0131lamas\u0131n\u0131 sa\u011fl\u0131yor. Bunun d\u0131\u015f\u0131nda e\u011fitim boyutu a\u00e7\u0131s\u0131ndan, teknisyenlerin m\u00fc\u015fterilere en<br>g\u00fcncel bilgi ve becerilerle kaliteli hizmet sunmalar\u0131 i\u00e7in s\u00fcrekli olarak personele y\u00f6nelik<br>mesleki e\u011fitim programlar\u0131 uyguluyor. Son olarak hizmet y\u00f6netimi, genel operasyonlar\u0131n<br>koordinasyonunu ve y\u00f6netimini temsil ediyor. Chery, s\u00fcre\u00e7leri ve m\u00fc\u015fteri hizmetleri<br>deneyimini optimize ederek her m\u00fc\u015fterinin en iyi \u015fekilde sat\u0131\u015f sonras\u0131 hizmetten<br>yararlanmas\u0131n\u0131 sa\u011fl\u0131yor.<br>Chery, sat\u0131\u015f sonras\u0131 hizmetlerde \u00e7\u0131tay\u0131 y\u00fcksek tutuyor<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>T\u00fcrkiye\u2019de \u00fcst\u00fcn sat\u0131\u015f sonras\u0131 hizmet sistemiyle otomotiv pazar\u0131nda y\u00fcksek bir \u00e7\u0131ta<br>belirleyen Chery, her bir ara\u00e7 kullan\u0131c\u0131s\u0131n\u0131n her etkile\u015fimde markan\u0131n \u00f6zenini ve sayg\u0131s\u0131n\u0131<br>hissetmesini sa\u011flamak i\u00e7in rahat ve etkili bir hizmet deneyimi sunuyor. Chery\u2019nin sat\u0131\u015f<br>sonras\u0131 hizmetinin temeli, g\u00fc\u00e7l\u00fc m\u00fc\u015fteri ili\u015fkilerine dayan\u0131yor. Chery, m\u00fc\u015fteri ihtiya\u00e7lar\u0131n\u0131<br>aktif olarak dinleyerek ve ara\u00e7 kullan\u0131m ko\u015fullar\u0131n\u0131 anlayarak m\u00fc\u015fterileriyle yak\u0131n ba\u011flar<br>kuruyor. Etkin randevu sistemi, m\u00fc\u015fterilerin ara\u00e7 bak\u0131m veya onar\u0131mlar\u0131n\u0131 \u00f6nceden<br>planlamas\u0131n\u0131 sa\u011flayarak gereksiz bekleme s\u00fcrelerini \u00f6nl\u00fcyor ve hizmet verimlili\u011fini<br>art\u0131r\u0131yor. Servis noktas\u0131na vard\u0131\u011f\u0131nda, profesyonel kar\u015f\u0131lama personeli m\u00fc\u015fteriyi s\u0131cak bir<br>\u015fekilde kar\u015f\u0131l\u0131yor, kayd\u0131n\u0131 h\u0131zla tamaml\u0131yor ve servis hizmetine sorunsuz bir ba\u015flang\u0131\u00e7<br>yapmas\u0131n\u0131 sa\u011fl\u0131yor.<br>Bak\u0131m s\u0131ras\u0131nda profesyonel ve alan\u0131nda uzman Chery ekipleri, sorunlar\u0131 h\u0131zl\u0131 bir \u015fekilde<br>belirlemek ve ele almak i\u00e7in kapsaml\u0131 denetimler ger\u00e7ekle\u015ftiriyor. Sorunlar ve gerekli<br>par\u00e7alar belirlendikten sonra, par\u00e7alar\u0131n h\u0131zl\u0131 tedariki onar\u0131mlar\u0131n zaman\u0131nda ba\u015flamas\u0131n\u0131<br>sa\u011fl\u0131yor. Chery\u2019nin teknik ekibi, geli\u015fmi\u015f ekipman ve \u00fcst d\u00fczey tekniklerle sorunlar\u0131 verimli<br>bir \u015fekilde \u00e7\u00f6z\u00fcyor ve ara\u00e7lar\u0131 en iyi kondisyona getiriyor. Titiz kalite kontrol s\u00fcreci sadece<br>iyice denetlenmi\u015f ara\u00e7lar\u0131n teslimat a\u015famas\u0131na ge\u00e7mesini sa\u011fl\u0131yor. \u00d6deme a\u015famas\u0131ndaki<br>\u015feffaf maliyet a\u00e7\u0131klamalar\u0131 herhangi bir yanl\u0131\u015f anla\u015f\u0131lman\u0131n \u00f6n\u00fcne ge\u00e7iyor. Chery\u2019nin servis<br>merkezleri, m\u00fc\u015fteriler i\u00e7in rahat bir ortam sa\u011flayan iyi organize edilmi\u015f bekleme, onar\u0131m ve<br>teslimat alanlar\u0131na sahip.<br>M\u00fc\u015fteri deneyimini en iyi seviyede tutuyor!<br>Chery T\u00fcrkiye, bu be\u015f temel unsura ek olarak bir dizi yenilik\u00e7i hizmeti de devreye ald\u0131. Bu<br>hizmetler aras\u0131nda, Chery T\u00fcrkiye&#8217;nin sa\u011flad\u0131\u011f\u0131 \u00fccretsiz ara\u00e7 y\u0131kama hizmeti, kullan\u0131c\u0131lar\u0131n<br>ara\u00e7 deneyimini geli\u015ftirirken, d\u00fczenli bak\u0131m s\u0131ras\u0131nda arac\u0131n g\u00f6r\u00fcn\u00fcm\u00fcn\u00fc de iyile\u015ftiriyor.<br>Bununla birlikte Chery, 7-24 yol yard\u0131m hizmeti, lastik de\u011fi\u015fimi, kilit a\u00e7ma hizmeti gibi<br>\u00f6nem arz eden bir acil durumda m\u00fc\u015fterilere zaman\u0131nda yard\u0131m sa\u011fl\u0131yor. Ayr\u0131ca Chery,<br>arac\u0131n bak\u0131m\u0131 s\u0131ras\u0131nda kullan\u0131c\u0131lara sundu\u011fu \u015fof\u00f6rl\u00fc ara\u00e7 hizmeti ile ara\u00e7 sahiplerinin<br>g\u00fcnl\u00fck rutinlerinin etkilenmemesini sa\u011fl\u0131yor. Bu hizmetler sadece m\u00fc\u015fteri deneyimini<br>geli\u015ftirmekle kalm\u0131yor, ayn\u0131 zamanda Chery&#8217;nin T\u00fcrkiye pazar\u0131nda ileri seviyede g\u00fcven ve<br>bilinirlik kazanmas\u0131na da yard\u0131mc\u0131 oluyor.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chery T\u00fcrkiye, Sat\u0131\u015f Sonras\u0131ndaki \u00dcst\u00fcn Ba\u015far\u0131lar\u0131yla Lider Konuma Y\u00fckseldi! Sat\u0131\u015f ve sat\u0131\u015f sonras\u0131 hizmet alanlar\u0131nda T\u00fcrkiye\u2019nin 7 b\u00f6lgesinde toplam 50<\/p>\n","protected":false},"author":2,"featured_media":1797,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1796","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-genel"],"magazineBlocksPostFeaturedMedia":{"thumbnail":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-150x150.jpg","medium":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-300x169.jpg","medium_large":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-768x432.jpg","large":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-1024x576.jpg","1536x1536":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-1536x864.jpg","2048x2048":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-2048x1152.jpg","colormag-highlighted-post":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-392x272.jpg","colormag-featured-post-medium":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-390x205.jpg","colormag-featured-post-small":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-130x90.jpg","colormag-featured-image":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-800x445.jpg","colormag-default-news":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-150x150.jpg","colormag-featured-image-large":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-1400x600.jpg","colormag-elementor-block-extra-large-thumbnail":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-1155x480.jpg","colormag-elementor-grid-large-thumbnail":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-600x417.jpg","colormag-elementor-grid-small-thumbnail":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-285x450.jpg","colormag-elementor-grid-medium-large-thumbnail":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-575x198.jpg"},"magazineBlocksPostAuthor":{"name":"Okan \u00c7etiner","avatar":"https:\/\/secure.gravatar.com\/avatar\/0b8d387b873c3962ae491deaf4b94a08a9b0dbc2778155c139691933252f8856?s=96&d=mm&r=g"},"magazineBlocksPostCommentsNumber":"0","magazineBlocksPostExcerpt":"Chery T\u00fcrkiye, Sat\u0131\u015f Sonras\u0131ndaki \u00dcst\u00fcn Ba\u015far\u0131lar\u0131yla Lider Konuma Y\u00fckseldi! Sat\u0131\u015f ve sat\u0131\u015f sonras\u0131 hizmet alanlar\u0131nda T\u00fcrkiye\u2019nin 7 b\u00f6lgesinde toplam 50","magazineBlocksPostCategories":["Genel"],"magazine_blocks_featured_image_url":{"full":["https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max.jpg",2100,1181,false],"medium":["https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-300x169.jpg",300,169,true],"thumbnail":["https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-150x150.jpg",150,150,true]},"magazine_blocks_author":{"display_name":"Okan \u00c7etiner","author_link":"https:\/\/torkspor.com\/?author=2"},"magazine_blocks_comment":0,"magazine_blocks_author_image":"https:\/\/secure.gravatar.com\/avatar\/0b8d387b873c3962ae491deaf4b94a08a9b0dbc2778155c139691933252f8856?s=96&d=mm&r=g","magazine_blocks_category":"<a href=\"https:\/\/torkspor.com\/?cat=1\" rel=\"category\">Genel<\/a>","_links":{"self":[{"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/posts\/1796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/torkspor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1796"}],"version-history":[{"count":2,"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/posts\/1796\/revisions"}],"predecessor-version":[{"id":1799,"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/posts\/1796\/revisions\/1799"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/media\/1797"}],"wp:attachment":[{"href":"https:\/\/torkspor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1796"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/torkspor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1796"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/torkspor.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}