{"id":1796,"date":"2024-09-30T15:26:10","date_gmt":"2024-09-30T12:26:10","guid":{"rendered":"https:\/\/torkspor.com\/?p=1796"},"modified":"2024-09-30T15:26:25","modified_gmt":"2024-09-30T12:26:25","slug":"chery-turkiye-satis-sonrasi-hizmetlerde-dunya-siralamasinda-zirvede","status":"publish","type":"post","link":"https:\/\/torkspor.com\/?p=1796","title":{"rendered":"Chery T\u00fcrkiye, Sat\u0131\u015f Sonras\u0131 Hizmetlerde D\u00fcnya S\u0131ralamas\u0131nda Zirvede!"},"content":{"rendered":"\n

Chery T\u00fcrkiye, Sat\u0131\u015f Sonras\u0131ndaki \u00dcst\u00fcn Ba\u015far\u0131lar\u0131yla<\/p>\n\n\n\n

Lider Konuma Y\u00fckseldi!<\/p>\n\n\n\n

Sat\u0131\u015f ve sat\u0131\u015f sonras\u0131 hizmet alanlar\u0131nda T\u00fcrkiye\u2019nin 7 b\u00f6lgesinde toplam 50 yetkili
sat\u0131c\u0131 ile kullan\u0131c\u0131lara \u00fcst d\u00fczey standartlar sunan Chery T\u00fcrkiye, a\u011fustos ay\u0131nda t\u00fcm
d\u00fcnyadaki Chery gruplar\u0131 aras\u0131nda sat\u0131\u015f sonras\u0131 hizmetlerde birinci s\u0131rada yer almay\u0131
ba\u015fard\u0131. Be\u015f temel s\u00fctuna dayanan bu de\u011ferlendirmede; yedek par\u00e7a temini, kullan\u0131c\u0131
taleplerinin ele al\u0131nmas\u0131, teknik kalite, e\u011fitim ve servis y\u00f6netimine g\u00f6re gruplar
de\u011ferlendiriliyor. Bu noktada Chery T\u00fcrkiye, h\u0131zl\u0131 ve verimli \u015fekilde par\u00e7a tedariki
sa\u011fl\u0131yor, \u015feffaf bir \u015fekilde m\u00fc\u015fteri taleplerini ele al\u0131yor, profesyonel ve e\u011fitimli teknik
ekibin hassasiyetle onar\u0131mlar yapmas\u0131n\u0131 sa\u011flayarak koordinasyonlu bir \u015fekilde hizmet
y\u00f6netimi ger\u00e7ekle\u015ftiriyor. Ayr\u0131ca Chery, kullan\u0131c\u0131lar\u0131na 7-24 yol yard\u0131m hizmeti, lastik
de\u011fi\u015fimi, kilit a\u00e7ma hizmeti gibi herhangi bir acil durumda zaman\u0131nda yard\u0131m
sa\u011fl\u0131yor. Bu hizmetler sadece m\u00fc\u015fteri deneyimini geli\u015ftirmekle kalm\u0131yor, ayn\u0131
zamanda Chery’nin T\u00fcrkiye pazar\u0131nda ileri seviyede g\u00fcven ve bilinirlik kazanmas\u0131na
da yard\u0131mc\u0131 oluyor.
2023 y\u0131l\u0131n\u0131n mart ay\u0131nda T\u00fcrkiye pazar\u0131na giri\u015f yapan ve bug\u00fcn 7 b\u00f6lgedeki 50 yetkili sat\u0131\u015f
noktas\u0131nda faaliyet g\u00f6steren Chery T\u00fcrkiye, sat\u0131\u015f sonras\u0131 hizmetler alan\u0131nda sundu\u011fu \u00fcst
d\u00fczey standartlar ile A\u011fustos 2024\u2019te d\u00fcnyadaki Chery gruplar\u0131 s\u0131ralamas\u0131nda zirveye
\u00e7\u0131kmay\u0131 ba\u015fard\u0131. Chery T\u00fcrkiye\u2019nin sat\u0131\u015f sonras\u0131 hizmetler alan\u0131ndaki bu ba\u015far\u0131s\u0131; yedek
par\u00e7a temini, taleplerin ele al\u0131nmas\u0131, teknik kalite, e\u011fitim ve servis y\u00f6netimi olmak \u00fczere
be\u015f temel s\u00fctuna dayan\u0131yor.
Sat\u0131\u015f sonras\u0131ndaki t\u00fcm s\u00fcre\u00e7ler titizlikle ele al\u0131n\u0131yor!
Chery T\u00fcrkiye, \u00f6ncelikle yedek par\u00e7a tedariki a\u00e7\u0131s\u0131ndan kullan\u0131c\u0131lar\u0131n par\u00e7a s\u0131k\u0131nt\u0131s\u0131ndan
kaynakl\u0131 olas\u0131 bekleme s\u00fcresini \u00f6nlemek ad\u0131na h\u0131zl\u0131 ve verimli par\u00e7a tedariki sa\u011fl\u0131yor. \u0130kinci
olarak, verimli ve \u015feffaf talep i\u015fleme s\u00fcreci ile m\u00fc\u015fterilerin taleplerini h\u0131zl\u0131 bir \u015fekilde ele
al\u0131yor. Bu da m\u00fc\u015fteri memnuniyetini b\u00fcy\u00fck \u00f6l\u00e7\u00fcde art\u0131r\u0131yor. \u00d6te yandan Chery\u2019nin teknik
kalitesi, onar\u0131mlar\u0131n hassasiyetine ve teknik deste\u011fin profesyonelli\u011fine yans\u0131yor. Ayr\u0131ca
Chery, hassasiyetli kalite kontrol sistemi sayesinde her bir onar\u0131m\u0131n en y\u00fcksek standartlar\u0131
kar\u015f\u0131lamas\u0131n\u0131 sa\u011fl\u0131yor. Bunun d\u0131\u015f\u0131nda e\u011fitim boyutu a\u00e7\u0131s\u0131ndan, teknisyenlerin m\u00fc\u015fterilere en
g\u00fcncel bilgi ve becerilerle kaliteli hizmet sunmalar\u0131 i\u00e7in s\u00fcrekli olarak personele y\u00f6nelik
mesleki e\u011fitim programlar\u0131 uyguluyor. Son olarak hizmet y\u00f6netimi, genel operasyonlar\u0131n
koordinasyonunu ve y\u00f6netimini temsil ediyor. Chery, s\u00fcre\u00e7leri ve m\u00fc\u015fteri hizmetleri
deneyimini optimize ederek her m\u00fc\u015fterinin en iyi \u015fekilde sat\u0131\u015f sonras\u0131 hizmetten
yararlanmas\u0131n\u0131 sa\u011fl\u0131yor.
Chery, sat\u0131\u015f sonras\u0131 hizmetlerde \u00e7\u0131tay\u0131 y\u00fcksek tutuyor<\/p>\n\n\n\n


T\u00fcrkiye\u2019de \u00fcst\u00fcn sat\u0131\u015f sonras\u0131 hizmet sistemiyle otomotiv pazar\u0131nda y\u00fcksek bir \u00e7\u0131ta
belirleyen Chery, her bir ara\u00e7 kullan\u0131c\u0131s\u0131n\u0131n her etkile\u015fimde markan\u0131n \u00f6zenini ve sayg\u0131s\u0131n\u0131
hissetmesini sa\u011flamak i\u00e7in rahat ve etkili bir hizmet deneyimi sunuyor. Chery\u2019nin sat\u0131\u015f
sonras\u0131 hizmetinin temeli, g\u00fc\u00e7l\u00fc m\u00fc\u015fteri ili\u015fkilerine dayan\u0131yor. Chery, m\u00fc\u015fteri ihtiya\u00e7lar\u0131n\u0131
aktif olarak dinleyerek ve ara\u00e7 kullan\u0131m ko\u015fullar\u0131n\u0131 anlayarak m\u00fc\u015fterileriyle yak\u0131n ba\u011flar
kuruyor. Etkin randevu sistemi, m\u00fc\u015fterilerin ara\u00e7 bak\u0131m veya onar\u0131mlar\u0131n\u0131 \u00f6nceden
planlamas\u0131n\u0131 sa\u011flayarak gereksiz bekleme s\u00fcrelerini \u00f6nl\u00fcyor ve hizmet verimlili\u011fini
art\u0131r\u0131yor. Servis noktas\u0131na vard\u0131\u011f\u0131nda, profesyonel kar\u015f\u0131lama personeli m\u00fc\u015fteriyi s\u0131cak bir
\u015fekilde kar\u015f\u0131l\u0131yor, kayd\u0131n\u0131 h\u0131zla tamaml\u0131yor ve servis hizmetine sorunsuz bir ba\u015flang\u0131\u00e7
yapmas\u0131n\u0131 sa\u011fl\u0131yor.
Bak\u0131m s\u0131ras\u0131nda profesyonel ve alan\u0131nda uzman Chery ekipleri, sorunlar\u0131 h\u0131zl\u0131 bir \u015fekilde
belirlemek ve ele almak i\u00e7in kapsaml\u0131 denetimler ger\u00e7ekle\u015ftiriyor. Sorunlar ve gerekli
par\u00e7alar belirlendikten sonra, par\u00e7alar\u0131n h\u0131zl\u0131 tedariki onar\u0131mlar\u0131n zaman\u0131nda ba\u015flamas\u0131n\u0131
sa\u011fl\u0131yor. Chery\u2019nin teknik ekibi, geli\u015fmi\u015f ekipman ve \u00fcst d\u00fczey tekniklerle sorunlar\u0131 verimli
bir \u015fekilde \u00e7\u00f6z\u00fcyor ve ara\u00e7lar\u0131 en iyi kondisyona getiriyor. Titiz kalite kontrol s\u00fcreci sadece
iyice denetlenmi\u015f ara\u00e7lar\u0131n teslimat a\u015famas\u0131na ge\u00e7mesini sa\u011fl\u0131yor. \u00d6deme a\u015famas\u0131ndaki
\u015feffaf maliyet a\u00e7\u0131klamalar\u0131 herhangi bir yanl\u0131\u015f anla\u015f\u0131lman\u0131n \u00f6n\u00fcne ge\u00e7iyor. Chery\u2019nin servis
merkezleri, m\u00fc\u015fteriler i\u00e7in rahat bir ortam sa\u011flayan iyi organize edilmi\u015f bekleme, onar\u0131m ve
teslimat alanlar\u0131na sahip.
M\u00fc\u015fteri deneyimini en iyi seviyede tutuyor!
Chery T\u00fcrkiye, bu be\u015f temel unsura ek olarak bir dizi yenilik\u00e7i hizmeti de devreye ald\u0131. Bu
hizmetler aras\u0131nda, Chery T\u00fcrkiye’nin sa\u011flad\u0131\u011f\u0131 \u00fccretsiz ara\u00e7 y\u0131kama hizmeti, kullan\u0131c\u0131lar\u0131n
ara\u00e7 deneyimini geli\u015ftirirken, d\u00fczenli bak\u0131m s\u0131ras\u0131nda arac\u0131n g\u00f6r\u00fcn\u00fcm\u00fcn\u00fc de iyile\u015ftiriyor.
Bununla birlikte Chery, 7-24 yol yard\u0131m hizmeti, lastik de\u011fi\u015fimi, kilit a\u00e7ma hizmeti gibi
\u00f6nem arz eden bir acil durumda m\u00fc\u015fterilere zaman\u0131nda yard\u0131m sa\u011fl\u0131yor. Ayr\u0131ca Chery,
arac\u0131n bak\u0131m\u0131 s\u0131ras\u0131nda kullan\u0131c\u0131lara sundu\u011fu \u015fof\u00f6rl\u00fc ara\u00e7 hizmeti ile ara\u00e7 sahiplerinin
g\u00fcnl\u00fck rutinlerinin etkilenmemesini sa\u011fl\u0131yor. Bu hizmetler sadece m\u00fc\u015fteri deneyimini
geli\u015ftirmekle kalm\u0131yor, ayn\u0131 zamanda Chery’nin T\u00fcrkiye pazar\u0131nda ileri seviyede g\u00fcven ve
bilinirlik kazanmas\u0131na da yard\u0131mc\u0131 oluyor.<\/p>\n","protected":false},"excerpt":{"rendered":"

Chery T\u00fcrkiye, Sat\u0131\u015f Sonras\u0131ndaki \u00dcst\u00fcn Ba\u015far\u0131lar\u0131yla Lider Konuma Y\u00fckseldi! Sat\u0131\u015f ve sat\u0131\u015f sonras\u0131 hizmet alanlar\u0131nda T\u00fcrkiye\u2019nin 7 b\u00f6lgesinde toplam 50<\/p>\n","protected":false},"author":2,"featured_media":1797,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1796","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-genel"],"magazineBlocksPostFeaturedMedia":{"thumbnail":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-150x150.jpg","medium":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-300x169.jpg","medium_large":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-768x432.jpg","large":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-1024x576.jpg","1536x1536":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-1536x864.jpg","2048x2048":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-2048x1152.jpg","colormag-highlighted-post":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-392x272.jpg","colormag-featured-post-medium":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-390x205.jpg","colormag-featured-post-small":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-130x90.jpg","colormag-featured-image":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-800x445.jpg","colormag-default-news":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-150x150.jpg","colormag-featured-image-large":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-1400x600.jpg","colormag-elementor-block-extra-large-thumbnail":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-1155x480.jpg","colormag-elementor-grid-large-thumbnail":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-600x417.jpg","colormag-elementor-grid-small-thumbnail":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-285x450.jpg","colormag-elementor-grid-medium-large-thumbnail":"https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-575x198.jpg"},"magazineBlocksPostAuthor":{"name":"admin admin","avatar":"https:\/\/secure.gravatar.com\/avatar\/3a101a141a8cf8a94447161213c2df0e?s=96&d=mm&r=g"},"magazineBlocksPostCommentsNumber":"0","magazineBlocksPostExcerpt":"Chery T\u00fcrkiye, Sat\u0131\u015f Sonras\u0131ndaki \u00dcst\u00fcn Ba\u015far\u0131lar\u0131yla Lider Konuma Y\u00fckseldi! Sat\u0131\u015f ve sat\u0131\u015f sonras\u0131 hizmet alanlar\u0131nda T\u00fcrkiye\u2019nin 7 b\u00f6lgesinde toplam 50","magazineBlocksPostCategories":["Genel"],"magazine_blocks_featured_image_url":{"full":["https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max.jpg",2100,1181,false],"medium":["https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-300x169.jpg",300,169,true],"thumbnail":["https:\/\/torkspor.com\/wp-content\/uploads\/2024\/09\/Chery-TIGGO-7-Pro-Max-150x150.jpg",150,150,true]},"magazine_blocks_author":{"display_name":"admin admin","author_link":"https:\/\/torkspor.com\/?author=2"},"magazine_blocks_comment":0,"magazine_blocks_author_image":"https:\/\/secure.gravatar.com\/avatar\/3a101a141a8cf8a94447161213c2df0e?s=96&d=mm&r=g","magazine_blocks_category":"Genel<\/a>","_links":{"self":[{"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/posts\/1796"}],"collection":[{"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/torkspor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1796"}],"version-history":[{"count":2,"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/posts\/1796\/revisions"}],"predecessor-version":[{"id":1799,"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/posts\/1796\/revisions\/1799"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/torkspor.com\/index.php?rest_route=\/wp\/v2\/media\/1797"}],"wp:attachment":[{"href":"https:\/\/torkspor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1796"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/torkspor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1796"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/torkspor.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}